Smart Watch Warranty
30-Day Limited Warranty Policy – Smartwatch
Effective Date: [Insert Date of Purchase]
Coverage Duration: 30 calendar days from the date of original retail purchase.
Warranty Coverage
This limited warranty covers only the following issues arising under normal use and in accordance with the product’s user manual and advertised specifications:
Software Malfunctions
Device not booting or freezing during operation
System crashes or failure to update firmware via official channels
App-related issues that prevent core smartwatch functions (e.g., timekeeping, fitness tracking, notifications)
Battery Performance
Battery not charging
Rapid battery drain that significantly deviates from advertised performance (under normal use)
Overheating during charging or regular use
Waterproofing (As Advertised)
Water ingress only if the watch was used within the manufacturer’s advertised waterproof rating (e.g., IP68, 5ATM)
Claims must include proof that device was used within stated limits (e.g., depth, duration, temperature)
Warranty Exclusions
This warranty does not cover:
Physical Damage
Cracked screens, dents, scratches, or casing damage
Damaged buttons, straps, or broken charging ports
Damage from misuse
Exposure to water beyond the advertised waterproof rating
Accidental drops or impacts
Tampering, modifications, or repairs by unauthorized service providers
Cosmetic wear and tear (e.g., faded bands, surface discoloration)
How to Make a Warranty Claim
To file a warranty claim, contact our customer support at [Insert Contact Email/Phone Number] within 30 days of purchase. You must provide:
A valid proof of purchase (receipt or order confirmation)
A description of the issue and when it occurred
Photos or video evidence (for waterproof claims or battery issues)
The smartwatch itself for inspection if requested
Warranty Resolution
If a covered issue is confirmed, we will, at our discretion:
Repair the smartwatch using new or refurbished parts
Replace the smartwatch with an equivalent model
Refund the purchase price (in limited cases, if repair/replacement is not feasible)
The resolution provided does not extend or restart the original 30-day warranty period.
Effective Date: [Insert Date of Purchase]
Coverage Duration: 30 calendar days from the date of original retail purchase.
Warranty Coverage
This limited warranty covers only the following issues arising under normal use and in accordance with the product’s user manual and advertised specifications:
Software Malfunctions
Device not booting or freezing during operation
System crashes or failure to update firmware via official channels
App-related issues that prevent core smartwatch functions (e.g., timekeeping, fitness tracking, notifications)
Battery Performance
Battery not charging
Rapid battery drain that significantly deviates from advertised performance (under normal use)
Overheating during charging or regular use
Waterproofing (As Advertised)
Water ingress only if the watch was used within the manufacturer’s advertised waterproof rating (e.g., IP68, 5ATM)
Claims must include proof that device was used within stated limits (e.g., depth, duration, temperature)
Warranty Exclusions
This warranty does not cover:
Physical Damage
Cracked screens, dents, scratches, or casing damage
Damaged buttons, straps, or broken charging ports
Damage from misuse
Exposure to water beyond the advertised waterproof rating
Accidental drops or impacts
Tampering, modifications, or repairs by unauthorized service providers
Cosmetic wear and tear (e.g., faded bands, surface discoloration)
How to Make a Warranty Claim
To file a warranty claim, contact our customer support at [Insert Contact Email/Phone Number] within 30 days of purchase. You must provide:
A valid proof of purchase (receipt or order confirmation)
A description of the issue and when it occurred
Photos or video evidence (for waterproof claims or battery issues)
The smartwatch itself for inspection if requested
Warranty Resolution
If a covered issue is confirmed, we will, at our discretion:
Repair the smartwatch using new or refurbished parts
Replace the smartwatch with an equivalent model
Refund the purchase price (in limited cases, if repair/replacement is not feasible)
The resolution provided does not extend or restart the original 30-day warranty period.