Policy

Effective Date: 14th July 2025

At Fredash Graphix (https://take.app/fredashgraphix ) we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, place orders, or use any of our services.

1. Information We Collect
When you interact with Fredash Graphix, we may collect the following information:

Personal Details: Name, email address, phone number, delivery address.
Order Information: Product details, payment reference, and delivery preferences.
Technical Information: IP address, browser type, device details, and usage data (when visiting our site).
Communication Records: When you contact us via WhatsApp, phone, or our website.

2. How We Use Your Information
We use your data to:
Process and deliver your orders.
Respond to your inquiries and provide customer support.
Send order updates and promotional messages (with your consent).
Improve our services, website, and user experience.
Prevent fraud and ensure the security of transactions.

3. How We Protect Your Information
We take data protection seriously and implement appropriate technical and organizational measures to:
Safeguard your personal data against unauthorized access or disclosure.
Store data securely using trusted third-party platforms (e.g., Take App and payment processors).
Limit access to customer information to only authorized staff.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
Trusted service providers (e.g., delivery partners, payment platforms) for order fulfillment.
Law enforcement agencies, when required by law or to prevent fraud.

5. Your Rights
You have the right to:
Access or update your personal information.
Request deletion of your data (subject to legal and operational obligations).
Opt-out of promotional communications at any time.
To make any requests, please contact us via WhatsApp or email (details below).

6. Cookies and Analytics
Our website may use basic cookies or analytics tools to improve site functionality and monitor traffic. You can choose to disable cookies through your browser settings.

7. Third-Party Links
Fredash Graphix may link to external platforms (e.g., social media, payment processors). We are not responsible for the privacy practices of these websites.

8. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date.

9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📱 WhatsApp:https://wa.me/233550743049
📧 Email: wiredufred@gmail.com
🌐 Website: https://take.app/fredashgraphix