At Enduir Essentials, we value your privacy. We collect basic customer information (such as your name, email, shipping address, and phone number) solely to process orders, fulfill shipments, and provide customer support.
Data Usage: Your information is never sold or shared with third parties, except as required to complete payment processing and delivery.
Communications: By providing your phone number or email at checkout, you consent to receive order updates and essential support messages. You may opt out of promotional messages at any time.
Refund & Return Policy
Due to the nature of our handcrafted wellness and personal care products, all sales are final once opened or used.
Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We will gladly issue a replacement or store credit.
Cancellations: Orders may only be canceled prior to dispatch.
Terms of Service
By using our website and purchasing our products, you agree to the following terms:
Product Use: Our botanical products and supplements are intended for general lifestyle and wellness support. Statements on this site have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
Orders & Pricing: We reserve the right to correct pricing errors or cancel orders at our discretion.
Shipping & Pickup Policy
Standard Shipping: Orders are processed within 1–3 business days. Tracking information is sent via email or WhatsApp upon dispatch.
Local Pickup: Pickup options are available at designated locations. You will receive a notification when your order is ready for pickup with instructions on location and timing.