Frequently Asked Questions (FAQ)

1. What types of sneakers can you clean?
(Covers materials like leather, suede, mesh, etc.)

2. Can you clean sneakers with custom designs or delicate materials?
(Addresses concerns about specialty or fragile sneakers.)

3. How do I prepare my sneakers for pickup?
(Clarifies if customers need to bag their sneakers or include any specific instructions.)

4. Do you clean sneakers for all brands?
(Covers brand-specific inquiries, like Nike, Adidas, Yeezy, etc.)

5. How much does sneaker cleaning cost?
(Covers pricing details for basic cleaning, premium cleaning, etc.)

6. What’s included in the cleaning process?
(Explains if it includes sole cleaning, deodorizing, etc.)

7. Will my sneakers look brand new after cleaning?
(Sets realistic expectations for the outcome.)

8. How do I schedule a service?
(Explains the booking process, including online or phone options.)

9. Do you offer refunds if I’m not satisfied with the cleaning?
(Addresses refund or re-cleaning policies.)

10. How do I track my order or check the status?
(For transparency during the cleaning process.)