Policy
Policies
Shipping Policy
We aim to process and dispatch all orders within the committed timeline. Delivery timelines may vary depending on location and product availability. Customers are requested to verify shipping details carefully before placing orders.
Return & Replacement Policy
Returns or replacements are accepted only for damaged, defective, or incorrect products reported within the specified time after delivery. Products must remain unused and in original packaging for approval.
Cancellation Policy
Orders once confirmed may not be cancelled after dispatch. Cancellation requests before dispatch will be reviewed and processed accordingly.
Payment Policy
All payments must be completed through approved payment methods available on the platform. Orders will be processed only after successful payment confirmation.
Store Credit & Referral Policy
Promotional store credits and referral rewards are subject to company terms and may be modified or withdrawn without prior notice. Store credits are non-transferable and cannot be exchanged for cash.
Pricing Policy
Prices displayed on the application are exclusive/inclusive of taxes as mentioned and may change without prior notice based on market conditions and availability.
Privacy Policy
Customer information shared with Cature Shield LLP is kept secure and used only for order processing, support, and business communication. We do not sell or misuse customer data.
Business Policy
The platform is intended for B2B transactions only. Cature Shield LLP reserves the right to approve, suspend, or terminate accounts in case of misuse, fraudulent activity, or policy violations.
Support Policy
Our support team is available to assist with order-related queries, product information, and business support through official communication channels.
Shipping Policy
We aim to process and dispatch all orders within the committed timeline. Delivery timelines may vary depending on location and product availability. Customers are requested to verify shipping details carefully before placing orders.
Return & Replacement Policy
Returns or replacements are accepted only for damaged, defective, or incorrect products reported within the specified time after delivery. Products must remain unused and in original packaging for approval.
Cancellation Policy
Orders once confirmed may not be cancelled after dispatch. Cancellation requests before dispatch will be reviewed and processed accordingly.
Payment Policy
All payments must be completed through approved payment methods available on the platform. Orders will be processed only after successful payment confirmation.
Store Credit & Referral Policy
Promotional store credits and referral rewards are subject to company terms and may be modified or withdrawn without prior notice. Store credits are non-transferable and cannot be exchanged for cash.
Pricing Policy
Prices displayed on the application are exclusive/inclusive of taxes as mentioned and may change without prior notice based on market conditions and availability.
Privacy Policy
Customer information shared with Cature Shield LLP is kept secure and used only for order processing, support, and business communication. We do not sell or misuse customer data.
Business Policy
The platform is intended for B2B transactions only. Cature Shield LLP reserves the right to approve, suspend, or terminate accounts in case of misuse, fraudulent activity, or policy violations.
Support Policy
Our support team is available to assist with order-related queries, product information, and business support through official communication channels.