Policies
CORPORATE POLICIES
1. Shipping & Delivery PolicyWe process orders efficiently to ensure you receive your smile restoration kit without delay. Please review our standardized courier framework below:Shipping MethodService TypeDelivery TimelineCoverage AreaKnutsford ExpressStation-to-Station Pickup1 – 2 Business DaysNationwide (Major Towns)Zip MailLocal Post Office Delivery2 – 4 Business DaysIsland-wide (All 14 Parishes)Note: Delivery timelines commence once payment verification is complete. Clients will receive tracking details or manifest numbers immediately upon dispatch.
2. Returns, Refunds, & Exchange PolicyDue to the sanitary, cosmetic, and personal nature of oral hygiene products, Dr. Smile maintains a strict safety protocol:Unopened Kits: We accept returns or exchanges within 7 days of delivery only if the product packaging remains completely sealed, untampered with, and in its original pristine condition.Opened/Used Kits: Out of abundance of caution for public health and safety, kits that have been opened or have had their safety seals broken cannot be returned, exchanged, or refunded.Defects & Errors: If your package is damaged during transit or contains a fulfillment error, please notify our team within 24 hours of receipt with photographic proof. We will arrange an immediate complimentary replacement.
3. Medical & Cosmetic Disclaimer⚠️
IMPORTANT SAFETY NOTICE: Dr. Smile Tooth Replacement™ provides high-quality cosmetic smile restoration solutions. Our products are intended solely to improve the aesthetic structural appearance of your smile. We do not diagnose dental diseases, treat oral infections, alleviate physical tooth pain, or perform orthodontic corrections.If you are experiencing structural jaw trauma, chronic toothaches, bleeding gums, or active infections, you must consult a licensed health professional or dentist immediately.
4. Payment & Order Finalization TermsAll orders processed through WhatsApp or our application must be fully verified before shipping.Clients utilizing the Smile Bridge™ payment scheme agree to adhere to the agreed-upon installment structure. Failure to complete scheduled installments may result in the suspension of future application features or support services
1. Shipping & Delivery PolicyWe process orders efficiently to ensure you receive your smile restoration kit without delay. Please review our standardized courier framework below:Shipping MethodService TypeDelivery TimelineCoverage AreaKnutsford ExpressStation-to-Station Pickup1 – 2 Business DaysNationwide (Major Towns)Zip MailLocal Post Office Delivery2 – 4 Business DaysIsland-wide (All 14 Parishes)Note: Delivery timelines commence once payment verification is complete. Clients will receive tracking details or manifest numbers immediately upon dispatch.
2. Returns, Refunds, & Exchange PolicyDue to the sanitary, cosmetic, and personal nature of oral hygiene products, Dr. Smile maintains a strict safety protocol:Unopened Kits: We accept returns or exchanges within 7 days of delivery only if the product packaging remains completely sealed, untampered with, and in its original pristine condition.Opened/Used Kits: Out of abundance of caution for public health and safety, kits that have been opened or have had their safety seals broken cannot be returned, exchanged, or refunded.Defects & Errors: If your package is damaged during transit or contains a fulfillment error, please notify our team within 24 hours of receipt with photographic proof. We will arrange an immediate complimentary replacement.
3. Medical & Cosmetic Disclaimer⚠️
IMPORTANT SAFETY NOTICE: Dr. Smile Tooth Replacement™ provides high-quality cosmetic smile restoration solutions. Our products are intended solely to improve the aesthetic structural appearance of your smile. We do not diagnose dental diseases, treat oral infections, alleviate physical tooth pain, or perform orthodontic corrections.If you are experiencing structural jaw trauma, chronic toothaches, bleeding gums, or active infections, you must consult a licensed health professional or dentist immediately.
4. Payment & Order Finalization TermsAll orders processed through WhatsApp or our application must be fully verified before shipping.Clients utilizing the Smile Bridge™ payment scheme agree to adhere to the agreed-upon installment structure. Failure to complete scheduled installments may result in the suspension of future application features or support services