Website Policy
Welcome to the official website of DOCE Creatives. By accessing and using this site, you agree to the following policies:
General Use
All content on this website, including text, graphics, photos, and media, is the property of DOCE Creatives.
Content may not be copied, reproduced, or used for commercial purposes without written consent.
Privacy
DOCE Creatives respects your privacy. Any personal information submitted through our website will be kept confidential and used only for service-related purposes.
We do not sell, rent, or share client information with third parties.
Bookings and Payments
Booking requests made through the website are valid once confirmed by our team.
Payments are accepted via official channels only (GCash or BPI).
Down payments are non-refundable but may be applied to a rescheduled booking within 30 days, subject to availability.
Studio and Service Guidelines
Clients must follow studio rules and regulations during their bookings.
Deliverables will be released according to agreed timelines.
DOCE reserves the right to use selected works for portfolio and promotional purposes unless otherwise requested in writing.
Liability
DOCE Creatives will not be liable for loss, damage, or delays caused by circumstances beyond our control, including technical failures or third-party interruptions.
Policy Updates
We may update this Website Policy at any time. Continued use of the site means acceptance of the updated terms.
Privacy Policy
Effective Date: August 20, 2025
DOCE Creatives values the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Data Privacy Act of 2012 (RA 10173).
Information We Collect
Personal: name, contact details, payment information, IDs if required.
Non-personal: browser type, device info, IP address, cookies.
How We Use Information
To process bookings and payments
To deliver services and outputs
To communicate updates or announcements
To comply with legal requirements
Sharing and Disclosure
We do not sell or rent information.
Data may be shared only with service providers bound by confidentiality, or if required by law.
Data Storage and Security
Data is stored in secure, password-protected systems.
Safeguards are in place, but no storage method is 100% secure.
Retention
Information is retained only as long as necessary, then securely deleted.
Your Rights
Right to be informed, access, correct, withdraw, or request deletion of data.
Right to lodge complaints with the National Privacy Commission.
Cookies
Our site may use cookies for performance. You can disable them in browser settings.
Third-Party Links
We are not responsible for the privacy practices of external websites.
Contact Information
DOCE Creatives
Email: docecreatives@gmail.com
By using this website, you consent to the collection and use of your data as outlined here.
Terms and Conditions
Acceptance of Terms
By booking or using our services, you agree to comply with these Terms and Conditions.
Bookings and Payments
A 50% down payment is required to secure a booking.
Balance must be paid on or before the scheduled date.
Payments are accepted only via official channels (GCash or BPI).
Cancellations and Rescheduling
Cancellations must be made at least 72 hours before the booking date.
Rescheduling is allowed once if notified at least 48 hours in advance.
Down payments are non-refundable but may be applied to a rescheduled booking within 30 days.
Studio Use
Clients must follow all studio rules.
A ₱500 repainting fee applies if the cyclorama wall is marked, unless repainted by the client.
Equipment and props must be handled carefully. Damages will be charged accordingly.
Deliverables
Edited outputs will be delivered within 7–14 working days unless otherwise agreed.
Raw files remain the property of DOCE Creatives unless released by special arrangement.
Creative Rights
DOCE reserves the right to use selected works for portfolio and promotion unless the client opts out in writing.
Limitation of Liability
DOCE is not responsible for delays or issues caused by unforeseen events, technical problems, or third-party failures.
Amendments
DOCE may update these Terms and Conditions at any time. Clients will be notified of major changes.