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About Me and FAQ; Who is Luca and how does Da Luca work?

WHO IS LUCA?

I'm Luca — 25, Cape Town-based, and the one person behind Da Luca.
For 18 months I worked alongside my father supplying Cape Town's finest Italian restaurants, hotels and chefs with premium imported produce. I learned what real Italian food actually is — and I got obsessed with the idea that more people deserved access to it, not just chefs with wholesale accounts.
So I backed myself, and Da Luca was born.
The name means exactly what it says — From Luca. Because that's the whole point. Every order comes from me. I source it, I pack it, I deliver it.
Part of what keeps me going? I'm saving for a Camino pilgrimage across Italy. Every order brings that a little closer. So when you order — genuinely, thank you.

HOW DOES DA LUCA WORK?

It's simpler than you'd think:
1. Browse the range.
Scroll through the store and add what you want. Italian imports, local wholefoods, organic produce — the same quality Cape Town's top restaurants use.
2. Place your order.
That's where the automation ends. No call centres. No bots.
3. I message you directly on WhatsApp.
We sort the steps together for delivery, payment, and any special requests — personally. You deal with me, not a system.
4. I deliver or arrange collection.
Tuesday to Saturday, across Cape Town and surrounds.

FREQUENTLY ASKED QUESTIONS

Where do you deliver?
Cape Town and surrounds. Message me on WhatsApp if you're unsure about your area — I'll let you know straight up.

When do you deliver?
Tuesday to Saturday. Order before the cutoff and I'll confirm your slot directly with you.

How do I pay?
EFT or cash on delivery — we sort it out over WhatsApp when I confirm your order.

Is there a minimum order?
Yes, there's a small minimum to make delivery worthwhile. Message me if you want the current amount.

Are your Italian products legit imported?
Yes — same producers that supply Cape Town's top restaurants. No supermarket-shelf shortcuts.

Where does the local produce come from?
Family farms. Organic, honest, seasonal. I know where it grows.

What if something is out of stock?
I'll let you know personally and suggest the best alternative. No automated "sorry, unavailable" — you'll hear from me directly.

Can I customise my order or request something specific?
Absolutely — that's kind of the point. Message me on WhatsApp and we'll figure it out.

Why should I buy from you instead of a supermarket?
You're not buying from a shelf. You're buying from a person who chose every product on purpose, and will hand-deliver it to your door. That's a different thing entirely.

Still got questions? WhatsApp me directly — it's the fastest way.



Morning Delivery: 09:00 - 12:00

Afternoon Delivery: 12:00 - 18:00

I DONT DELIVER ON SUNDAYS AND MONDAYS.

Can I collect my order instead of paying for delivery?
Yes! Free collections available only at coordinated collections across several strategic hub points in certain areas I travel through regularly. Just contact via WhatsApp to arrange a convenient meetup spot. (cant always ensure safety of fridge/frozen products)
⚠️ Note on Collections: For all collection point drop-offs, EFT payment must be completed and cleared upfront before we dispatch the stock to the hub.

What payment methods do you accept?
Once your order is lined up and we are ready to delivery we will verify your preferred payment method:

Secure EFT: Routed straight to the FNB account I made specifically for this project.
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Cash in rands: Collected directly upon face-to-face handover from myself or a friend.
or
Physical Euros (€): I enthusiastically accept cash Euros! If Luca or a friend his is personally delivering to you, you are welcome to pay in Euro notes or coins (please arrange this with us via text beforehand).

Why on earth do you accept physical Euros in Cape Town?
Think of it as the ultimate practical travel hack! By collecting physical Euros directly from local foodies, I completely bypass bank exchange rates, hidden financial fees, and double conversions. Every Euro note you hand over goes straight into a secure holding envelope dedicated to funding my trains, mountain shelters, and local espressos along the Italian Camino.
About Me and FAQ; Who is Luca and how does Da Luca work? - Da Luca — 'From Luca'