What is the process for requesting a refund?
Please text us on WhatsApp using the same number you used to confirm your order, and share your order confirmation or payment receipt with us. We’ll assist you with the refund process from there. :)
How long will it take for my refund to be processed?
Please allow us 3–5 working days to process your refund. Once processed, the refund timeline may vary depending on your payment provider.