Thank you for shopping with ChefsCutz. Please review our shipping policy below.
1. Delivery Areas
We deliver to selected areas shown at checkout. If your area is not available, please contact us before placing an order.
2. Delivery Fees
Delivery fees, if applicable, will be shown at checkout before you confirm your order.
3. Processing Time
Orders are processed after confirmation and payment, where applicable. Processing times may vary depending on stock availability and order volume.
4. Delivery Time
Estimated delivery times will be provided where available. Delivery times are estimates and may be affected by traffic, weather, courier delays, or other circumstances outside our control.
5. Customer Details
Please ensure your delivery address, phone number, and order details are correct. ChefsCutz is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
6. Missed or Failed Deliveries
If delivery cannot be completed because the customer is unavailable or the address is incorrect, additional delivery fees may apply.
7. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us as soon as possible with your order number and photos where applicable.
8. Collection
If collection is available, collection details and times will be provided during checkout or order confirmation.
9. Contact Us
For shipping questions, please contact us through the contact details provided on our store.