FAQ
1. Are orders made-to-order?
Yes, all orders are made-to-order to ensure freshness and quality. If you need to make changes, please inform us at least 5 days in advance to allow time for logistics, roasting schedules, and stock arrangements.
2. Will my order be pre-cut?
No, orders are uncut to preserve juiciness. Don’t worry! We’ll provide cutting guides for your convenience.
3. Should I reheat the food?
For the best experience, we recommend reheating! It enhances the flavor by 2–3 times. We pack orders in an oven-ready way, and reheating instructions are included.
4. What about Chinese New Year (CNY) orders?
For CNY orders, please WhatsApp us to confirm and check delivery schedules, as timings may vary.
5. Are sauces included with my order?
Yes, every Golden Crispy Roasted Meat order comes with specially crafted sauces to complement your Golden Crispy Roasted Meat.
6. Is delivery free?
Enjoy free delivery for orders above $70! For orders below $70, a flat delivery fee of $12 applies.
7. How do I place an order?
Simply click on the products to add them to your cart. You will then be redirected to WhatsApp with your order details automatically sent to us. We’ll process your order from there!
Yes, all orders are made-to-order to ensure freshness and quality. If you need to make changes, please inform us at least 5 days in advance to allow time for logistics, roasting schedules, and stock arrangements.
2. Will my order be pre-cut?
No, orders are uncut to preserve juiciness. Don’t worry! We’ll provide cutting guides for your convenience.
3. Should I reheat the food?
For the best experience, we recommend reheating! It enhances the flavor by 2–3 times. We pack orders in an oven-ready way, and reheating instructions are included.
4. What about Chinese New Year (CNY) orders?
For CNY orders, please WhatsApp us to confirm and check delivery schedules, as timings may vary.
5. Are sauces included with my order?
Yes, every Golden Crispy Roasted Meat order comes with specially crafted sauces to complement your Golden Crispy Roasted Meat.
6. Is delivery free?
Enjoy free delivery for orders above $70! For orders below $70, a flat delivery fee of $12 applies.
7. How do I place an order?
Simply click on the products to add them to your cart. You will then be redirected to WhatsApp with your order details automatically sent to us. We’ll process your order from there!