Join our community!
image

return

๐Ÿฝ๏ธ Return & Refund Policy

Currency: SGD (Singapore Dollar) โ€“ converted automatically based on the customer's location

At BaliDining.me, weโ€™re committed to delivering seamless culinary experiences across Bali. To maintain service quality while supporting fair commerce, we offer the following return policy:

โœ… Eligibility for Returns
You may request a return or refund under the following conditions:

Condition: Only new, unused, and unopened products in their original packaging are eligible.

Return Window: You must submit your return request within 1 day (24 hours) of purchase.

Return Method: Returns are accepted in-store only. No postal or drop-off returns are supported at this time.

โŒ Non-Returnable Items
We cannot process returns or refunds for:

Used, opened, or damaged products

Digital dining experiences that have already been accessed or redeemed

Same-day bookings and perishable items

No-shows, late arrivals, or order mistakes made by the customer

๐Ÿ’ณ Refund Details
Refund Method: Original payment method

Refund Processing Time: Within 7 days of approved return

Restocking Fee: None โ€“ we do not charge a restocking fee

๐Ÿ› ๏ธ How to Submit a Return
To request a return:

Visit the restaurant or service providerโ€™s in-store location

Present your order number, proof of purchase, and reason for return

The team will inspect the item and confirm eligibility

Alternatively, you may contact support@balidining.me if you're unsure whether your purchase qualifies for return.

๐Ÿ›‘ Abuse Prevention
BaliDining.me reserves the right to deny refund requests due to suspected abuse, frequent misuse, or violations of the above conditions.