Return & Refund Policy
🛍️ Return & Exchange Policy
At Aseer Time Salalah, we value your satisfaction. If you're not completely happy with your purchase, we offer a simple and customer-friendly return and exchange policy.
🌍 Countries Covered
We accept returns and exchanges within Oman only.
🔁 Returns
We accept returns for both defective and non-defective products, provided that:
The product is new and unused
The return is requested within 1 day of receiving the item
🔄 Exchanges
We accept exchanges under the same conditions as returns:
Product must be new
Exchange must be requested within 1 day
📦 Return Methods
You can return your item through:
At a drop-off location
In store
🏷️ Return Label
A return label is included in the package
Returns are completely free of charge
💰 Restocking Fees
We do not charge any restocking fees
⏱️ Refund Processing Time
Refunds are processed within 1 business day after we receive the returned item
If you have any questions about our return policy, feel free to contact us via our Contact Us page or WhatsApp.
At Aseer Time Salalah, we value your satisfaction. If you're not completely happy with your purchase, we offer a simple and customer-friendly return and exchange policy.
🌍 Countries Covered
We accept returns and exchanges within Oman only.
🔁 Returns
We accept returns for both defective and non-defective products, provided that:
The product is new and unused
The return is requested within 1 day of receiving the item
🔄 Exchanges
We accept exchanges under the same conditions as returns:
Product must be new
Exchange must be requested within 1 day
📦 Return Methods
You can return your item through:
At a drop-off location
In store
🏷️ Return Label
A return label is included in the package
Returns are completely free of charge
💰 Restocking Fees
We do not charge any restocking fees
⏱️ Refund Processing Time
Refunds are processed within 1 business day after we receive the returned item
If you have any questions about our return policy, feel free to contact us via our Contact Us page or WhatsApp.