1. Where are 40s Derma products from?
We carefully select products from trusted brands, including European skincare brands, and make them available to customers in Ghana.
2. Are your products original?
Yes. We source our products from trusted suppliers and aim to provide authentic products from the brands we stock.
3. How do I know which product is right for me?
If you're unsure, send us a message before ordering. Tell us your skin concern and the products you currently use, and we'll help you choose.
4. How do I place an order?
Simply browse our store, select the product you want, add it to your order and follow the checkout instructions.
5. Where do you deliver?
We deliver within Ghana. Delivery options and charges will depend on your location.
6. How long does delivery take?
Delivery times vary depending on your location. We'll provide the relevant delivery information when your order is confirmed.
7. Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order. Once an order has been processed or dispatched, changes may not be possible.
8. Can I return a product?
For hygiene and safety reasons, opened skincare and beauty products may not be eligible for return. Please contact us if you receive a damaged or incorrect item.
9. What if I receive the wrong or damaged product?
Please contact us as soon as possible with your order details and a photo of the product. We'll help resolve the issue.
10. Do your products remove dark spots?
Our products can help improve the appearance of dark spots and uneven-looking skin when used correctly and consistently. Results vary from person to person.
11. How long will it take to see results?
Skincare takes time. Some products may show noticeable improvements within a few weeks, while pigmentation concerns can take longer. Consistency and daily sun protection are important.
12. Can I use several products together?
Not always. Some active ingredients may not work well together. If you're unsure, contact us before combining products.
13. Do you provide skincare advice?
Yes. We are happy to guide you on product selection and basic skincare routines based on your concerns.
14. How can I contact 40s Derma?
You can contact us through the contact details provided on our store. We're happy to assist you with your skincare questions and orders.