Learning areas
- Applying AI to market research and business planning.
- Automating quotations, reports and customer communication.
- Using Google Sheets, Forms and Looker Studio for business intelligence.
- Developing simple CRM, inventory and financial tracking systems.
- Using AI responsibly, protecting confidential information and verifying outputs.
- Designing digital solutions that are accessible to diverse users.
Practical output: A basic AI enabled business workflow and a digital business performance dashboard.