These AirtelTigo packages are a combination of Ishare and Big Data. From 1GB to 10GB are Ishare packages and 15GB to 100GB packages are Big Time data.
Ishare packages are 2 months expiry while Big Time doesn’t expire.
There are no refunds when you buy these packages to the wrong number or other networks.
Make sure customers buying this package has a credit airtime balance and have been using their sims for calls. Also, use *703# to view customer number
Kindly confirm from your customers as soon as the order gets completed because complaints after 6 hours after completion can not be tracked.
Use *504# or the AirtelTigo app to check data balances
