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Venus Fragrances

Welcome to Venus Fragrances, your No.1 perfume stop!🥰

We are a South African online based business that specializes in factory rejected perfumes. We have a wide range of fragrances for everyone. Whether you’re looking for a feminine, masculine or gender-neutral scent- we’ve got you!

To ensure that our clients get the best quality fragrances, our perfumes undergo extensive quality control procedures to ensure that the quality and longevity of the scents have not been compromised. All perfumes have passed the tests and are confirmed to be in EXCELLENT condition. All issues (if there are any) are ONLY external.

WHAT ARE FACTORY REJECTS?

Factory rejects are perfumes that didn’t pass quality tests at the manufacturing factories. They get rejected for having some scratches, cracks or dents on the bottles or boxes, bottles caps not fitting properly, nozzles not spraying, and in some cases they get rejected for being on the shelves for too long (they’ve been in circulation for a long time which can affect the quality and longevity of the fragrances).

MORE INFORMATION ON OUR FRAGRANCES



No false promises or claims are made and to be bought at your own risk.

Dear customer
Please note that these are original rejects which have been rejected from different manufacturing factories for having some issues.

The reason why our perfumes are so affordable is easy to explain. Our perfumes have been rejected for a bunch of reasons including dents, cracks or scratches on the perfume bottles or boxes, bottle caps not fitting properly, perfume nozzles not working, and in rare cases you find that the oerfunes have been in circulation for a long time which can affect the longevity causing the scent not to last that long. Because of these reasons, local retail stores aren't allowed to sell them, therefore we do.

The perfume packaging might not always be perfect but they are always sealed. If not sealed it will be marked as (not sealed). There MIGHT be a slight change in the scent due to the perfumes being in circulation for a long time, perfume does go bad.

Please be sure of your order before you transfer money over to our account as we don’t do refunds.

We and our Service Providers disclaim against and accept no liability for the use of the perfumes, or any losses and expenses for whatever nature arising from the use of our products and services, due to them being reject perfumes. The bottle caps and ornamental bits on the bottles may be loose or damaged. The concentration of the perfumes may differ and be slightly weaker due to age of discontinued stock. In very rare cases there can also be a small leakage but this occurs less than 1% of the time.
All perfumes are purchased at
your own risk and we make no representations or warranties of any kind and will not be liable for any claim relating to your purchases.

WHAT HAPPENS IF A PERFUME I ORDERED SELLS OUT?


Please note that our stock sells out very quickly. Even if we check stock before you pay, the item could still sell out before your order is processed at the warehouse. Our warehouse supplies hundreds of big companies that buy in bulk which contributes to the issue in question.

Should this happen, we will communicate with you for either a replacement of the same value or you will receive a credit to your account. Our warehouse has a NO REFUND policy.

DISCLAIMER + TCs and Cs

1. Disclaimer and Exclusion of Liability:
1.1 Designer Fragrances:
1.1.1 All fragrances are sold in their branded packaging with bottles that are completely sealed. However, in certain cases, the older designs of bottles and packaging are present. 1.1.2 Some of these fragrances have been in a longer period of circulation, therefore
the scent may not last as long as the items you would purchase from an authorized distributor (taking into consideration that these fragrances are priced at a fraction of
the retail store price).
1.1.3 Do not compare the fragrances purchased from us to those sold in ordinary retail stores, due to the following:
1.1.3.1 The fragrances are not manufactured locally and are imported from another country, without the consent of the intellectual property right owner.
1.1.3.2 The fragrances are then sold to the public at a reduced price and without the usual guarantee and/or after sales service.
1.1.3.3 Also, some manufacturers use varying alcohol bases (dealt with in paragraph 2.10 below).
1.1.3.4 The fragrances are made in differing factories to the original South-African store- bought fragrances and are imported into South-Africa as reject stock.
1.1.3.5 These fragrances are reject stock, therefore, the following defects may be present:
In some cases, slight damage to the packaging
In some cases, a bottle cap that is not firm or tight In some cases, incorrect branding
In some cases, minor scratches
In rare cases have some leakage
1.1.3.6 Our supplier warrants that these fragrances are NOT fake, that they are NOT imported from China and that they are NOT water or oil-based fragrances.

2. Terms & Conditions:
2.1. The quality of the fragrance may vary. All brands do not have the same quality, as
some brands have been circulating for longer periods than other fragrances and we
cannot always guarantee which fragrance / brand have been in a longer period of circulation or not.
2.2. You may purchase a fragrance, in which the quality of packaging may also be
different, as it may be an older version because the fragrance packaging gets redesigned over time.
2.3. These are rejected fragrances. They are not store quality and neither are they store purchased fragrances. However, these fragrances are still great value for money, as they are not remakes made in China.
2.4. It may happen in the case of imported fragrances from other countries, that the concentration levels are different to that of the local fragrances that you would find
in your local retail store. This is because they are manufactured in different factories. They use varying alcohol bases around the world i.e. UAE uses grape-based alcohol; Europe
uses a potato-based alcohol (Vodka); and the USA uses a grain-based alcohol.
2.5. Reformulation of fragrances occurs often, which gives rise to a variety of vintages
and batches, hence the same fragrances can vary in scent from one country to
another, depending on where it was made or imported from. Therefore, in some
instances, our fragrances may not last as long as the local fragrances that you are used to. 2.6. We are not claiming that this would be the result of your purchase, however it could be in some cases.
2.7. These are imported fragrances. We cannot guarantee the result of the fragrance,
since these fragrances are not purchased from a store but are imported as reject fragrances. We do not physically assess every box individually to see the cause of its reject. 2.8. All fragrances are premium alcohol-based fragrances.
2.9. A guarantee on items purchased can not be granted that all fragrances purchased are reject free therefore the price has drastically been reduced and purchased at own risk
and called rejected imported fragrances.
2.10 These are reject fragrances for consumers who do not wish to pay the high retail price, due to various reasons such as their own body chemistry whereby the alcohol
is dissolved too quick into their skin leading to more than one spritz of the fragrance
in a day or desire to purchase designer fragrances as gifts all year round.

3. Return and refunds:
3.1. Due to the nature of the fragrances, there are NO REFUNDS or RETURNS. All items are purchased at one's own discretion after reading disclaimers, Please also note that if an order gets placed and the warehouse stock update is delayed, if the perfume you
ordered is declared as out of stock by the warehouse you will only be refunded via credit to spend on another fragrance.

NO CASH REFUNDS
4. Why are our prices more affordable?
We buy direct and sell direct to ensure our customers receive the best affordable prices. Our products are sourced from international markets which have a greater economy. By sourcing the products at cheaper prices and by passing local wholesalers, we can offer customers affordable prices. To many consumers, the lower prices are worth the
"back door" implications. Even though the fragrances are a fraction of the cost, these
are proper alcohol-based perfumes (not water or oil-based) which are boxed and sealed in their branded packaging.
They look and smell like the authentic perfume we all know and love however, they
don't last as long because they are sold as rejects, either caused during manufacturing or shipment, or almost close to their expiry date (although alcohol-based fragrances can last up to 5-8 years).
The fragrances we sell look and smell the same. They are delivered in sealed packages
and in their branded box, however you might have to spray the fragrance during the course of the day.
All fragrances are VAT inclusive and excludes delivery charges.
All fragrances are while stock lasts since products are sold swiftly.
When placing orders, confirm firstly if stock is available.
In certain unforeseen cases, a fragrance may go out of stock after ordering, we
suggest purchasing something that is in stock to avoid disappointment.

WHERE DO WE GET OUR PERFUMES?

All Designer Fragrances in our store are rejects which have been parallel imported. The authorized South African distributors of these products are under no obligation to honor the manufacturers' guarantees / warranties or to provide any after-sales services for these self-imported branded products. Please ensure that you understand the below disclaimer before making any purchase in our store!