This workbook is an essential resource for you, guiding you to master customer interviews that reveal valuable insights. With straightforward exercises and strategies, it walks you through the entire process, from preparation to understanding the outcomes.
What's Inside:
Skill-Building Exercises: Fill-in-the-blank, true/false, multiple-choice, and short answer exercises to enhance interview skills.
Practical Applications: Case studies, role-playing, and real-world examples to help them apply what they've learned.
Question Crafting Tips: Advice on creating questions that yield meaningful answers.
Guided Reflections: Structured reflections to help refine interview techniques.
