Certified Customer Service Representative-
What You'll Learn:
Develop Skills and Qualities As A Customer Service Representative.
Benefits Of Having Customer Service On Your Resume.
Learn Hardcore Customer Service.
How To Speak To US Customers and Clients. How To Build Rapport With Your Customer.
How To Give Customers Effective Communication.Proper Phone Etiquette.
How To Stay Calm and Handle Irate (Angry) Customers.
How To Handle Verbal Abuse By Customers.
How To Handle Criticisms From Your Superiors, Customers and Peers.
How To Make Working From Home Fun.
Classes are 1-2 hours per day.
The training group will agree on a suitable time for class. (Morning and Evening classes)
Classes start the following week of payment. (Required to save your spot)
Payments can be made either Ncb, PayPal, JN or Scotiabank
