1. All Complaints should be made on 0200813800 (WhatsApp only) Complaints made after end of the day will not be accepted. 2. You should report when order is delivered but not received after 2 hours. 3. If order is pending no need to complain. 4. All bundles are unexpiry. 5. Work stars at 7:30 am and closes at 8:50 pm each day.