"If the Glory Bot still hasn't joined your guild even after waiting for 2 hours, please message customer support and they will solve your problem. However, make sure to message the customer support team between 5:00 PM and 10:00 PM in the evening."
Alternative short version (ideal for a quick chat message):
"If the Glory Bot doesn't join your guild after a 2-hour wait, please contact customer support to fix it. Just make sure to message them between 5 PM and 10 PM."