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Policy

MPG Design Studio – Refund & Cancellation Policy

All deposits are non-refundable.

If you cancel at least 72 hours before your shoot, you may receive a 50% refund of any amount paid beyond the deposit.
Cancellations made less than 72 hours before the shoot are non-refundable.

No-shows and late arrivals will not be refunded. One reschedule is allowed with 48 hours’ notice.


📸 MPG Design Studio — Late Arrival & Late Fee Policy

At MPG Design Studio, we value both your time and ours. To ensure smooth scheduling and a professional experience for all clients, please review our late arrival and late fee policy for timed photoshoots:

Late Arrival Policy (Clients/Models)

All photoshoots begin promptly at the scheduled time.

If you are late, your session time will be reduced accordingly. For example, if you arrive 20 minutes late to a 1-hour shoot, you will have 40 minutes remaining.

We cannot guarantee extended time beyond your scheduled slot, as this affects other bookings.

💸 Late Fee Policy

A grace period of 10 minutes is allowed.

If arrival occurs after the 10-minute grace period, a late fee of $25 will be added to your session.

If arrival is 15 minutes or more late without communication, MPG Design Studio reserves the right to:

Cancel the session without refund, or Proceed with the remaining time at the photographer’s discretion.

🔁 Rescheduling Due to Lateness

Rescheduling due to lateness may require a new booking and deposit, subject to availability.

📞 Communication Is Key

If you are running late, please contact us as soon as possible. We’ll always try to accommodate when possible, but respect for scheduled time is expected.