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Detailed Ordering Process

The ordering system will require you to send your order, payment confirmation, and pickup details to one of the supported messaging apps: FB Messenger, Telegram or SMS/iMessage. We guarantee that you will be talking to a live person on the other end to provide you updates; not a Chatbot. Don't worry, the form will generate an order summary which you can copy & paste into the respective messaging app of your choice. We will use the preferred messaging app to communicate with you during shop hours all throughout until your order is fulfilled.

1. ADD item/s to your cart
2. Review CART and modify if needed
3. Proceed to CHECKOUT item/s
4. Provide contact info, pickup schedule, then PLACE ORDER
5. Choose preferred MESSAGING APP (messaging app will automatically launch)
6. Order summary auto-generated. SEND order details to us using the chosen app (copy & paste)
7. Wait for ORDER CONFIRMATION message from us within 2 hrs during shop hours.
8. Click the generated order link to PAY.
9. Choose your preferred payment channel: GCash, Bank Transfer (BPI), Manual Payment (Cash). You will need to manually settle your payment using the respective payment apps of your chosen bank. QR codes will be provided so you can scan to pay.
10. Click I HAVE PAID for Gcash/Bank transfer or CONFIRM for cash transactions. You will again be asked to choose the messaging app to notify us of your payment.
11. Send PROOF OF PAYMENT for online transactions
12. Wait for PAYMENT CONFIRMATION (within 1 hour during shop hours, we will send you exact pin/address for the pickup location)
13. Wait for order to be READY FOR PICKUP (at least 48 hrs or as agreed)
14. Schedule or BOOK TRANSPORT SERVICE (Grab/Lalamove) for pickup
15. Send us the details of the PERSON/LIVE TRACKER for transport service
16. Order is tagged as FULFILLED upon pickup

If you wish to place your order just by calling us or sending a message through any of our messaging channels, please feel free to do so and we will accommodate you at best effort to log your orders manually from our end. If you have any questions, please send us a message.