Everything you need to know

Membership • Ordering • Delivery • Collection

🌿 How Do I Become a Member?

Joining is easy! Simply place an order through our website and tick the Sign Up option when entering your contact details.

🌟 New here? Try our New Members Starter Pack for just R150 delivered.

🛒 How Do I Place an Order?

Ordering is easy.

You can browse our products and place your order directly through our website at highteatreats.co.za.

Prefer a little assistance? Simply send us a WhatsApp message and our team will gladly place the order on your behalf.

Once your order has been submitted, you'll receive a WhatsApp confirmation with your order details.

💬 Message Us on WhatsApp

🍬 What Are FECO-Infused Edibles?

FECO-infused edibles are food products crafted using Full Extract Cannabis Oil (FECO). Members enjoy them as part of their individual wellness journey and personal preferences.

⏰ How Long Do Edibles Take to Work?

Edibles may take anywhere from 30 minutes to 2 hours before effects are noticed. Individual experiences can vary depending on metabolism, body weight, and whether you've eaten recently.

🌱 Are Your Gummies Vegan or Sugar-Free?

Yes. Selected gummy varieties are available in vegan and sugar-free options.

🚚 Do You Offer Delivery?

Yes. We offer courier delivery throughout South Africa.

🚚 Free delivery on all new member sign-up orders (minimum order value R150).

📦 PUDO Locker Delivery: R50
🏠 Door-to-Door Delivery: R80

Estimated Delivery Times
• CBD and major metropolitan areas: 2–3 business days
• Outlying and regional areas: 3–5 business days

📍 Can I Collect My Order?

Yes. Collection is available from our Pringle Bay premises.

Collection Hours
Monday – Saturday: 10:00am – 6:00pm
Sunday: 10:00am – 2:00pm

We'll notify you once your order is ready for collection.

💳 What Payment Methods Do You Accept?

💳 Online Card Payments through our website.

🏦 Instant EFT payments (please upload your Proof of Payment).

💵 Cash on Collection at our Pringle Bay premises.

📱 Tap on Phone card payments are also available when collecting.

Please use your order number or name as the payment reference.

💵 Do You Offer Cash on Delivery?

No. All courier orders must be paid in full before dispatch and before a courier booking can be made.

💳 Courier Orders: Payment required in advance.

💵 Cash on Collection is available only for orders collected from our Pringle Bay premises.

📦 Can I Track My Order?

Yes. Once your order has been prepared and the courier has been booked, you'll receive a tracking number and tracking link so you can follow your parcel's journey.

🔒 Will My Package Be Discreet?

Yes. All orders are packaged discreetly for your privacy.

📦 Products are packed in plain packaging and placed inside a courier bag with no product details visible on the outside.

💬 Still have questions?

📞 074 851 4174

WhatsApp messages welcome.

🌿 Visit our FECO Dosage Guide for serving information and consumption guidelines.