digitalloft.bn
Frequently Asked Questions (FAQ)
Q: What payment methods do you accept?
A: We currently accept payments through BIBD only. Kindly ensure that payments are made to the exact account details provided during checkout to avoid any delays in processing your order.
Q: How long does it take for my order to be processed?
A: Orders are typically processed within 5–15 minutes after the payment is confirmed. We'll keep to notify you once your order is ready.
Q: Can I get a refund?
A: Because our products are digital, refunds are only provided if you do not get your order within 24 hours of submitting the right details. If this occurs, please contact us immediately and provide proof of payment, while we cannot accept responsibility for concerns reported late. Please be aware that refunds are not available if inaccurate information, such as a false user ID and false account information.
A: We currently accept payments through BIBD only. Kindly ensure that payments are made to the exact account details provided during checkout to avoid any delays in processing your order.
Q: How long does it take for my order to be processed?
A: Orders are typically processed within 5–15 minutes after the payment is confirmed. We'll keep to notify you once your order is ready.
Q: Can I get a refund?
A: Because our products are digital, refunds are only provided if you do not get your order within 24 hours of submitting the right details. If this occurs, please contact us immediately and provide proof of payment, while we cannot accept responsibility for concerns reported late. Please be aware that refunds are not available if inaccurate information, such as a false user ID and false account information.