WhatsApp Inbox (media/product message, search, status, filter), WhatsApp Catalog sync, HitPay, Pesapal

Mar 22, 2025

WhatsApp Inbox Updates

Conversation Status and Filter

Search by customer name or phone number. Close/reopen conversations as needed (new messages automatically reopen closed conversations). Filter by Open, Closed, or Unread status. Learn more

Media and product message

Search and share products directly from inbox. Send media messages (videos, images, documents up to 5MB) for more dynamic communication.

WhatsApp Conversation History Sync

When connecting WhatsApp Business, conversation history imports automatically. Last 90 days of customers added to your database for easy management with CSV export or broadcast.

WhatsApp Catalog with Variants

Products with variants now sync daily to WhatsApp Catalog using "Product - Variant" naming format. Connect in Admin > Inbox. Details

New Payment Methods

HitPay - Asia-Pacific Region

New automatic payment option for Singapore, Malaysia, Indonesia and more. Supports multiple currencies with automatic payment status updates. Enable in Settings > Payments under Automated Payments.

Pesapal - East Africa

Now out of Beta, supporting currencies KES, MWK, TZS, RWF, UGX, ZMW, and ZAR. More details