WhatsApp Business App Integration, Customer and orders info in Inbox, Domain DNS Setting

WhatsApp Business App Integration to Take App Inbox

We've made it easier for you to use your existing WhatsApp Business app with Take App Inbox. Instead of creating a new account, you can now connect your phone’s WhatsApp Business app directly. This lets you chat with customers and see extra details like their profiles and recent orders. To get started, just go to Admin > Inbox (Business plan required). Learn moreWe're also working on features like placing orders straight from the Inbox and AI-powered customer support.

Customers and Order Info in Inbox

Managing customer relationships is now simpler. You can quickly view a customer's order history and any notes you've made about them. This helps you provide personalized care for VIPs and handle challenging cases more effectively, ultimately boosting your service quality and saving time.

Media Messages in Inbox

We've expanded our messaging options. In addition to text and image messages, you can now receive videos, audio clips, documents, and stickers directly in the Inbox.

Domain DNS Setting

If you've purchased a domain through us, you can now update your DNS records easily. This means you can connect your domain to email hosting, set up subdomains for other websites, and much more. Learn more.

Filter Customers by Order Date

You can now filter your customers based on the date of their orders, making it easier to search customers.

Others

• Deprecation of email forwarding for your domain emails