5 BLING'S COSTUME OUTLET

When returning the rental:
You are responsible for safely returning your rental. It must be dispatched no later than the final date of your rental period (the rental Return Date). Late returns will be charged RM20 per day.

How to return the rental:
- Place the item(s) back inside the plastic wrap that was given when you first came to pick up the rental.
- dry the rental first before wrapping it. (if sweating)
- never washed the rental. let our team do the cleaning part.
- make sure the rental is in good condition as you received from us. (send us a few pics as proof)
- if you want to return using post, use the provided parcel bag from us. paste the AWB sticker that has been printed from us.
- drop the parcel at the nearest post office.

Can I let someone else do the return for me?
- never let the rental with any third-party care without the seller's consent. You will be liable for any late fees incurred due to the actions of any third party you are involved in the return.

I can't return the rental on time, what should I do?
- If for any reason it looks like you can't make your scheduled return date, please immediately contact us through WhatsApp/call +601127161152.

What if I accidentally stain or damage the rental dress?
- The cost to repair or replace will be deducted from the deposit. In cases where a dress is damaged beyond repair and can no longer be rented or sold, we will have to charge up to the full amount of the retail price (not including any rental fees already charged).

How do I care for the rental dresses?
- Care and attention must be taken when wearing jewellery to avoid any pulls.
- Avoid rough surfaces where the dress may come into contact with abrasion.
- Avoid wet surfaces where the dress may come into contact with water and dirt and/or colour run may occur.
- Avoid contact with foreign items which can cause unremovable colour transfer stains.
- Be mindful of any surrounding objects which may snag or damage the dress.
- rental clothes must be returned on time.
- make sure the condition of the rental is in good condition.
- never wash the clothes.
- if sweating, make sure to dry it first and then wrap it before returning it.
- put the accessories on the plastic label that has been given.
- make sure never to make any changes to the rental clothes.
- do contact us if cannot return the rental on time.
- make sure to check the rental clothes before leaving our premises, Upon leaving the premises, the rental clothes will be 100% your responsibility if have any problems.
- A deposit of the price will be charged and it is returnable on the return date.
- additional costs will be charged if the rental product is damaged/lost/stained or cannot be fixed.